1. Promoter and eligibility
- The promoter is Hetty's Kitchen LTD, Unit 31 Morelands Trading Estate, Bristol Rd, Gloucester GL1 5RZ ("Hetty's Kitchen", "we", "us").
- The competition is open to UK residents aged 18 or over.
- Employees of Hetty's Kitchen and Hetty's Place, their immediate families, and anyone else connected with running the competition may not enter.
- By entering, you agree to these terms and conditions.
2. How to enter
- The competition opens on Wednesday 11 November 2026 and closes at 11:59pm (UK time) on Sunday 15 November 2026. Entries received after this time will not be counted.
- To enter, you must do all of the following:
- Follow @hettyskitchen on Instagram.
- Comment your guess of the Mystery Log's flavour on the competition post.
- Tag a friend in the same comment.
- Each comment that meets all of the above counts as one entry. You may enter up to 3 times. Any entries beyond the first 3 will be disregarded.
- Entries must be made from a genuine personal Instagram account. Entries made through automated means, bulk entries, or entries from accounts created for the purpose of entering will be disqualified.
- No purchase is necessary to enter.
- We are not responsible for entries that are not received for any reason, including technical problems with Instagram.
3. The prize
- There is one prize: one large Mystery Log yule log from Hetty's Kitchen, including delivery to a UK address.
- The prize is non-transferable and there is no cash alternative.
- We reserve the right to substitute a prize of equal or greater value if the Mystery Log becomes unavailable for reasons outside our control.
- The prize is a fresh food product. It may contain allergens; full ingredient and allergen information is available on our website. It is the winner's responsibility to check this before eating.
4. Winner selection, announcement and delivery
- After the competition closes, one winner will be drawn at random from all valid entries that correctly name the Mystery Log's flavour. The correct flavour will be revealed on Monday 16 November 2026.
- If there are no correct guesses, the winner will be drawn at random from all valid entries.
- The winner will be announced on @hettyskitchen on Monday 16 November 2026 and contacted by Instagram direct message from the official @hettyskitchen account only. We will never ask for payment or bank details.
- The winner must reply within 7 days with a UK delivery address and their choice of dispatch date. If they do not, we may draw an alternative winner.
- The winner can choose for the prize to be dispatched on either Friday 18 December 2026 or Sunday 20 December 2026, for expected delivery on Saturday 19 December or Monday 21 December 2026 respectively. Delivery dates are estimates and we are not responsible for delays caused by the courier or by incorrect delivery details.
- The winner's Instagram handle may be shared publicly when we announce the result. We can provide the winner's first name and county to anyone who asks within one month of the closing date.
5. General
- This competition is in no way sponsored, endorsed, administered by or associated with Instagram or Meta. By entering, you release Instagram and Meta from any responsibility in connection with it.
- Entrants' personal data will be used only to run this competition and deliver the prize, and will be handled in line with our privacy policy.
- We reserve the right to disqualify any entry that breaks these terms or that we reasonably believe is fraudulent, offensive or inappropriate.
- We reserve the right to change or cancel the competition if circumstances outside our control make this necessary.
- Our decision on all matters relating to the competition is final.
- These terms are governed by the laws of England and Wales.