All orders are send by Royal Mail Tracked 24 which normally arrives next day.

There is no additional charge for postage as it’s costed into each item.

*NB There may be delays with Royal Mail due to corona virus however most packages are arriving in time.


Collection is from our Bakery: Hetty’s Kitchen, Morelands Trading Estate, Bristol Rd, Gloucester, GL1 5RZ. 

Collection is available Tuesday, Wednesday, Thursday and Fridays 11am – 3pm.

You may select your preferred collection date at check out, it’s possible to book a few weeks in advance if you wish.

Bakery Opening Hours:

Mon 8am- 4pm
Tues 8am- 4pm
Weds 8am- 4pm
Thurs 8am- 4pm
Fri 8am- 2.15pm
*may vary slightly*

Cake Hatch Opening Hours:



Tues 10am- 2pm
Weds 10am- 2pm
Thurs 10am- 4pm
Fri 10am- 2pm
Sat 10am- 2pm